There is a ladder at the Establishment.
But the ladder is up, you can't climb it.
It is out of reach. You would need a helping item.
Think how Indiana Jones would handle the situation?
A whip ? would work well in this situation.
You find a whip from Ms. Kitty's dressing room. Press the heart shaped button.
Just a whip is not enough. That is right.
Maybe you can attach something into the whip so that it will catch the ladder better.
Attach the hook into it in the inventory. You have a whiphookTM! You can lower the ladder with the whiphookTM.