.. How do I save the ghost on the ledge?

There are two ways: a compassionate way, and a brutal way. How do you feel today?

Before you get to that part, you need to get him to talk to you at all. For that, you need to know his name.

As Lauren, open the drawer of the desk in the office to find an obituary. That's our guy.

As Joey, talk to the ghost about "Allen Reiken's obituary," then "Allen Reiken." Run through the conversation options to get his wretched story.

You now have the options to talk to him about his wife, women in general, or business. This is where you get to choose your approach.

Each subject has two options: either convince him that he has a new opportunity to do better inside the office (in the person of Rosa), or that he's a hopeless loser who deserved what he got.

For example, if you talk about his wife, you can either tell him his wife is inside waiting to talk to him or that he deserved to be abandoned.

If you're feeling compassionate, choose any one of the three subjects (wife, women, or business) and pick the positive option. It's up to Rosa now.

How do I talk to the ghost inside?

If you're feeling heartless, choose the negative option. Three times. In a row. This drives him off the ledge --

-- where he discovers that he already fell once. Whoops. Oh well -- saved is saved, right?